Consumer Protection

Report | Georgia PIRG Education Fund | Consumer Protection

Credit Cards, Consumer Complaints

This is the fourth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about credit cards with the aim of uncovering patterns in the problems consumers are experiencing with their credit cards and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

Report | Georgia PIRG Education Fund | Consumer Protection

Trouble in Toyland

The 2013 Trouble in Toyland report is the 28th annual U.S. Public Interest Research Group (PIRG) survey of toy safety. In this report, U.S. PIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

Report | Georgia PIRG | Consumer Protection

Big Banks, Big Complaints

The CFPB’s searchable complaint database is the newest of a set of federal government consumer complaint databases that help consumers make better economic and safety choices by reviewing others’ experiences and searching for problems or product recalls. This report is the first of several that will review complaints to the CFPB nationally and on a state-by-state basis. In this report we explore consumer complaints about bank accounts and services with the aim of uncovering patterns in the problems consumers are experiencing with their banks.

CFPB receives over 2,500 junk fee comments

By | Ed Mierzwinski
Senior Director, Federal Consumer Program

In response to a tidal wave of unfair marketplace practices, the CFPB asked the public to submit comments on the impact of junk fees on their lives. Some 2,500 comments later, consumers have described the pain points caused by unfair junk fees.

Cover graphic courtesy Student Borrower Protection Center, used by permission

Report | U.S. PIRG Education Fund | Consumer Protection

The hidden costs of Buy Now, Pay Later

Report on issues with "Buy Now, Pay Later" financing plans.

How to be notified about recalls on products you own

By Hannah Rhodes, Consumer Watchdog Associate
Jan. 28, 2022

Navigating through a government website may sound tedious, but here are some tips on how to be notified about and report unsafe products in your home.

How I got my finances in order

By | Mike Litt
Director, Consumer Campaign

Even with the knowledge I’ve gained working as a consumer advocate for several years, getting my finances in order has been a work in progress. 

How I started my estate and end-of-life planning

By | Mike Litt
Director, Consumer Campaign

Until recently, I did not have estate and end-of-life planning in mind, but it was the natural next step in my quest to be a responsible adult, with a nudge from the existential threat of the COVID-19 pandemic.

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