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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

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Blog Post | Consumer Protection

Event 5/11 re new book on black box decisionmaking & consumers | Ed Mierzwinski

UPDATED TO CONFIRM CFPB Speaker. We are hosting an event Monday, 5/11, from 9am-noon ET to discuss a new book, The Black Box Society, with author Frank Pasquale. Click Keep Reading to RSVP to attend in person or to watch the livestream. While credit bureaus have long functioned as black box gatekeepers to opportunity, panelists will discuss the growing use of more and more, even less transparent black boxes to categorize consumers in the digital economy.

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News Release | U.S. PIRG | Consumer Protection

PIRG Commends Release of Labor Dept.'s Proposed Rule To End Conflicted Retirement Advice

PIRG today commended the public release of the Department of Labor’s proposed rule that would strengthen the ability for Americans to save for retirement by addressing conflicts of interest that arise when brokers and financial advisers give retirement advice. Wall Street will fight the rule hard, because it requires them to put consumers first.

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Blog Post | Consumer Protection

CFPB Begins Payday Regulation Push In Richmond | Ed Mierzwinski

We joined the CFPB in Richmond Thursday for a field hearing on a proposed rule to regulate payday lending and similar high-cost short-term loans. The CFPB's draft rule is comprehensive, covering a variety of loans, but it contains potential loopholes that we and other advocates will urge the bureau to close before it finalizes this important effort. Here's a short blog with some photos from Richmond.

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Report | Georgia PIRG Education Fund | Consumer Protection

Mistakes Do Happen

The most valuable thing we have is our good name. The most common reflection of our reputation as a trustworthy consumer is our credit report. Unfortunately, the information contained in our credit reports, which are bought and sold daily to nearly anyone who requests and pays for them, does not always tell a true story.

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Report | Georgia PIRG Education Fund | Consumer Protection

Deflate Your Rate

At the end of the year 2000, U.S. households were accruing interest on $574 billion of revolving credit card debt, or debt carried over to the next month rather than paid off entirely. The average household with a credit card balance carried revolving debt of nearly $10,000. A household making the minimum payments—commonly only two percent of the unpaid balance or $20, whichever is greater—on this debt would pay nearly $1,500 in interest just in the first year. Nationally, consumers pay interest of more than $87 billion annually on this revolving debt.

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News Release | U.S. PIRG Education Fund

Composting all organic waste -- including food scraps and yard trimmings -- could eliminate nearly one-third of all materials sent to landfills and trash incinerators across the United States. That’s according to Composting in America, a new report released today by U.S. PIRG Education Fund, Environment America Research and Policy Center and Frontier Group. The study outlines best practices for composting programs, which are critical for mitigating the negative impact of waste on the climate and public health.  

Report | U.S. PIRG Education Fund

America throws out immense amounts or trash, most of which is dumped into landfills or burned in trash incinerators. This is a costly system that damages the environment and harms our health. Luckily, communities across the country are turning toward a common-sense and beneficial solution: composting. Composting programs divert organic material – such as food scraps, leaves, branches, grass clippings and other biodegradable material – away from landfills and incinerators and turn it into a valuable product.

Report | Georgia PIRG Education Fund

Every state, with the exception of Florida, has now published its plan to spend the money being received as part of the Volkswagen emissions violations settlement. This scorecard grades each state’s plan on how well it is designed to take full advantage of the opportunity to invest in transportation electrification.

News Release | Georgia PIRG Education Fund

When it comes to clean transportation, most U.S. states are underutilizing funds from Volkswagen’s nearly $3 billion settlement with federal authorities, according to a new report from Georgia PIRG Education Fund and Environment Georgia Research & Policy Center.

Report | U.S. PIRG Education Fund

Infrastructure is at the heart of America’s greatest challenges. The infrastructure investments made by generations past have contributed to improved health and welfare, and to the nation’s unparalleled economic prosperity. But the infrastructure decisions of the past have also cast a long shadow, leaving America to deal with the burden of lead water pipes that jeopardize our children’s health, fossil fuel pipelines that contribute to global warming, and transportation and solid waste infrastructure that no longer serve today’s needs.

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