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Blog Post | Consumer Protection

The CFPB is 4 years old and has a lot to show for it! | Ed Mierzwinski

Tuesday, July 21, marks four years to the day since the Consumer Financial Protection Bureau opened its doors to protect consumers and make financial markets work. We've summarized some of the ways CFPB works for you on a new web page.

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Blog Post | Consumer Protection

How the CFPB’s Data Keeps Getting Better and Better | Mike Litt

As the CFPB turns 4 years old on July 21, here is some information on how it works for you and how we at PIRG use its data to produce reports, such as our new report on mortgage complaints to the CFPB. We've also got some photos from the Americans for Financial Reform "CFPB at 4" event.

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News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

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News Release | Georgia PIRG Education Fund | Consumer Protection

Georgia PIRG Alerts Shoppers to Hidden Toy Hazards

According to the most recent data from the Consumer Product Safety Commission (CPSC), toy-related injuries sent almost 73,000 children under the age of five to emergency rooms in 2005. Twenty children died from toy-related injuries that year.

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News Release | Georgia PIRG Education Fund | Consumer Protection

Consumer Group Alerts Shoppers To Hidden Toy Hazards

While we can report substantial progress after 20 years of advocacy on behalf of America’s littlest consumers, we are still finding trouble in toyland

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Report | Georgia PIRG Education Fund | Health Care

Paying the Price

Millions of uninsured and underinsured Americans struggle to afford the medicines they need, even forgoing medically necessary drugs when prices are out of reach. When discussing the high cost of prescription drugs, politicians often focus on the financial burden carried by senior citizens. Unfortunately, as this report shows, high prescription drug prices are a problem for Americans of all ages, particularly for the uninsured.

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Report | Georgia PIRG Education Fund | Health Care

Turning Medicine Into Snake Oil

False and misleading prescription drug advertising is common and dangerous. Prescription drug marketers are inundating doctors, and to a lesser extent, the public, with marketing that misrepresents risks, promotes unproven uses, and makes unsubstantiated claims. The false and misleading messages are communicated through conventional advertising, sales representatives, doctors speaking on behalf of drug marketers, and through clinical trial suppression, manipulation and misrepresentation. Sadly, the Food and Drug Administration (FDA) is ineffective at addressing the problems.

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Report | Georgia PIRG Education Fund | Consumer Protection

Trouble in Toyland

Toys are safer than ever before, thanks to decades of work by product safety advocates and parents and the leadership of Congress, state legislatures and the Consumer Product Safety Commission (CPSC). Nevertheless, as parents venture into crowded malls and browse for the perfect toy on the Internet this holiday season, they should remain vigilant about often hidden hazards posed by toys on store shelves.

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Report | Georgia PIRG Education Fund | Consumer Protection

The Right Start

A child’s first few years are an exciting time for parents who hope, if for nothing else, that their child starts his or her life happy and healthy. 

Unfortunately, not all products marketed for children and babies are completely safe for their use. Many contain toxic chemicals that may have detrimental health impacts for children exposed during critical stages of development.

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Report | Georgia PIRG Education Fund | Consumer Protection

Mistakes Do Happen

The most valuable thing we have is our good name. The most common reflection of our reputation as a trustworthy consumer is our credit report. Unfortunately, the information contained in our credit reports, which are bought and sold daily to nearly anyone who requests and pays for them, does not always tell a true story.

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Report | Georgia PIRG Education Fund

Every state, with the exception of Florida, has now published its plan to spend the money being received as part of the Volkswagen emissions violations settlement. This scorecard grades each state’s plan on how well it is designed to take full advantage of the opportunity to invest in transportation electrification.

News Release | Georgia PIRG Education Fund

When it comes to clean transportation, most U.S. states are underutilizing funds from Volkswagen’s nearly $3 billion settlement with federal authorities, according to a new report from Georgia PIRG Education Fund and Environment Georgia Research & Policy Center.

Report | U.S. PIRG Education Fund

Infrastructure is at the heart of America’s greatest challenges. The infrastructure investments made by generations past have contributed to improved health and welfare, and to the nation’s unparalleled economic prosperity. But the infrastructure decisions of the past have also cast a long shadow, leaving America to deal with the burden of lead water pipes that jeopardize our children’s health, fossil fuel pipelines that contribute to global warming, and transportation and solid waste infrastructure that no longer serve today’s needs.

News Release | U.S. PIRG Education Fund

Three years after candidates from both parties made infrastructure a key presidential campaign issue, it’s finally the long-awaited “infrastructure week.” Democratic congressional leaders and the White House announced two weeks ago that they would commit $2 trillion to the cause. But a new report from U.S. PIRG Education Fund, Environment America Research & Policy Center and Frontier Group cautions that before allocating that money, our elected officials need to determine which investments will alleviate the most dire problems America faces as a result of crumbling or outdated infrastructure -- climate change, pollution and threats to public safety.

News Release | U.S. PIRG Education Fund

Fisher-Price recalled 4.7 million Rock n’Play baby sleepers on Friday. U.S. PIRG Consumer Watchdog Adam Garber issued a response: "“While we’re pleased that Fisher-Price is finally recalling these dangerous sleepers, 30 deaths in 10 years is 30 deaths too many and 10 years too late."

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