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The CFPB is 4 years old and has a lot to show for it! | Ed Mierzwinski

Tuesday, July 21, marks four years to the day since the Consumer Financial Protection Bureau opened its doors to protect consumers and make financial markets work. We've summarized some of the ways CFPB works for you on a new web page.

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Blog Post | Consumer Protection

How the CFPB’s Data Keeps Getting Better and Better | Mike Litt

As the CFPB turns 4 years old on July 21, here is some information on how it works for you and how we at PIRG use its data to produce reports, such as our new report on mortgage complaints to the CFPB. We've also got some photos from the Americans for Financial Reform "CFPB at 4" event.

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News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

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News Release | Georgia PIRG Education Fund | Consumer Protection

Consumer Group Alerts Shoppers to Hidden Toy Hazards

Hazardous toys are still sold in stores across the country, despite a new law overhauling the nation’s product safety watchdog agency

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News Release | Georgia PIRG Education Fund | Consumer Protection

Georgia PIRG Alerts Shoppers to Hidden Toy Hazards

According to the most recent data from the Consumer Product Safety Commission (CPSC), toy-related injuries sent almost 73,000 children under the age of five to emergency rooms in 2005. Twenty children died from toy-related injuries that year.

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News Release | Georgia PIRG Education Fund | Consumer Protection

Consumer Group Alerts Shoppers To Hidden Toy Hazards

While we can report substantial progress after 20 years of advocacy on behalf of America’s littlest consumers, we are still finding trouble in toyland

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Report | Georgia PIRG Education Fund | Consumer Protection

Comprehensive Tobacco Control Funding for the State of Georgia

If current patterns of smoking are not reduced in Georgia, CDC has projected that 184,000 youth currently aged 0-17 in the state will die prematurely from smoking.1,2  Each year, over 10,000 Georgians die from a tobacco-related death, resulting in more than 183,000 years of life lost which costs the state over $3.3 billion in lost productivity.

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Report | Georgia PIRG Education Fund | Consumer Protection

Total Recall

The year 2007 was called the year of the recall. But in 2008, recalls are up, according to Consumer Product Safety Commission (CPSC) data. Already, as these data show, more toys and children’s products have been recalled in the first half of this year than in the first half of last year, a supposed “100-year-flood” period. Yet the remedial CPSC reform legislation passed overwhelmingly by both the House and Senate in response to that 2007 recall wave has yet to become law.

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Report | Georgia PIRG Education Fund | Transportation

Squandering the Stimulus

America’s dependence on oil has become increasingly painful. Two thirds of oil in the United States goes to transportation, with the largest share consumed by cars and trucks. As the rising price of gasoline makes driving more expensive, Americans have sought alternatives by driving a little less and riding public transportation more. 

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Report | Georgia PIRG Education Fund | Transportation

A Better Way To Go

America’s automobile-centered transportation system was a key component of the nation’s economic prosperity during the 20th century. But our transportation system is increasingly out of step with the challenges of the 21st century. Rising fuel prices, growing traffic congestion, and the need to address critical challenges such as global warming and America’s addiction to imported oil all point toward the need for a new transportation future.

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Report | Georgia PIRG Education Fund | Consumer Protection

Trouble in Toyland

For several years, we have reported that toys are safer than ever before, thanks to decades of work by product safety advocates and parents and the leadership of Congress, state legislatures and the Consumer Product Safety Commission (CPSC). Yet, as many have noted, 2007 has been described as the “year of the recall.” Millions of toys, including famous playthings like Thomas the Tank Engine and Barbie, have been recalled in 2007. Many of these toys have been from leading manufacturers like Mattel, and most were imported from China.

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News Release | U.S. PIRG Education Fund

Newly-revealed details by the New York Times about of the crash of two Boeing 737 Max 8 planes may stun even the most hardened observer. The planes lacked a safety feature that may have warned pilots about problems because it was not required and Boeing charged airlines extra to include it. Adam Garber, U.S. PIRG Education Fund Consumer Watchdog issued the following statement.

News Release | US PIRG

A total of 22 states earned an “F” grade for their performance in eliminating lead from school drinking water, according to a new study by Environment America Research & Policy Center and U.S. PIRG Education Fund. Of the 31 states tested, Illinois was the only one (along with the District of Columbia) to receive a mark above the C range.  These results come from the the second edition of the groups’ Get the Lead Out report, which grades state policies for protecting kids from exposure to this dangerous neurotoxin.

News Release | U.S. PIRG Education Fund

The presence of chemicals that likely cause cancer has prompted the U.S. Food and Drug Administration (FDA) to announce another recall of the blood pressure medication Valsartan. In response, U.S. PIRG Consumer Watchdog Adam Garber released the following statement. 

Report | Georgia PIRG Education Fund

People living in the United States have access to some of the best medical care in the world, from life-saving drugs to cutting-edge surgical techniques. But our system is deeply flawed, with spiraling costs forcing many Americans to spend more on care and often receiving poor quality care for all the extra money spent.

News Release | Georgia PIRG Education Fund

While many Americans struggle to afford their prescription drugs, Georgia PIRG Education Fund’s survey of retail prices of commonly-prescribed medications found patients can save hundreds, even thousands of dollars in some cases by shopping around at pharmacies within their communities.

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