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Blog Post | Consumer Protection

How the CFPB’s Data Keeps Getting Better and Better | Mike Litt

As the CFPB turns 4 years old on July 21, here is some information on how it works for you and how we at PIRG use its data to produce reports, such as our new report on mortgage complaints to the CFPB. We've also got some photos from the Americans for Financial Reform "CFPB at 4" event.

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News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

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Blog Post | Consumer Protection

Event 5/11 re new book on black box decisionmaking & consumers | Ed Mierzwinski

UPDATED TO CONFIRM CFPB Speaker. We are hosting an event Monday, 5/11, from 9am-noon ET to discuss a new book, The Black Box Society, with author Frank Pasquale. Click Keep Reading to RSVP to attend in person or to watch the livestream. While credit bureaus have long functioned as black box gatekeepers to opportunity, panelists will discuss the growing use of more and more, even less transparent black boxes to categorize consumers in the digital economy.

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My Fox Atlanta: Georgia PIRG: Unsafe Toys for 2011

Jessica Wilson, Georgia PIRG's Program Associate, on Good Morning Atlanta discussing toys to be wary of and tips for safe toy shopping this holiday season. 

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News Release | Georgia PIRG Education Fund | Consumer Protection

New Report Shows Problems with Widely Used Local Economic Development Tool

Forty nine states have legalized tax-increment financing deals or “TIFs” in 49 states.  "If done badly, tax-increment financing can steer development away from the places that most need it."

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News Release | Georgia PIRG Education Fund | Food

Ag Subsidies Pay for 19 Twinkies per Taxpayer, But Only a Quarter of an Apple Apiece

“At a time when childhood obesity rates are skyrocketing, it’s absurd that we’re spending billions of taxpayer dollars to make the problem worse,” said Jessica Wilson “It’s absurd that junk food is subsidized by taxpayers, while fresh fruits and vegetables barely get a bite at the apple.”

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Report | Georgia PIRG Education Fund | Consumer Protection

Big Banks, Bigger Fees

Over the last six months, state PIRG staff conducted inquiries at 250 bank and 116 credit union branches in 17 states and the District of Columbia and reviewed bank fees online in these and 7 other states. They found that free checking remains available at more than 6 out of 10 small banks and credit unions but was only found at one-quarter of surveyed big banks (those with over $10 billion in deposits).

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Report | US PIRG | Consumer Protection, Food

Total Food Recall

ATLANTA, October 25 – Despite government commitments to address the problem, food recalls are on the rise and our food safety systems are broken, according to a new report by U.S. PIRG.

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Report | Georgia PIRG Education Fund, Dēmos | Democracy

Million-Dollar Megaphones

New report details latest numbers on outside spending, secret money and Super PAC fundraising for 2012 elections.

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Report | Georgia PIRG Education Fund | Food

Apples to Twinkies 2012

At a time when America is facing an obesity epidemic, crushing debt and a weak economy, billions of taxpayer dollars are subsidizing junk food ingredients. In this report, we find that in 2011, over $1.28 billion in taxpayer subsidies went to junk food ingredients, bringing the total to a staggering $18.2 billion since 1995. To put that figure in perspective, $18.2 billion is enough to buy 2.9 billion Twinkies every year - 21 for every single American taxpayer.

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Report | Georgia PIRG Education Fund | Budget

Following the Money

The ability to see how government uses the public purse is fundamental to democracy. Transparency in government spending promotes fiscal responsibility, checks corruption, and bolsters public confidence.

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